Managed Services

Proactive monitoring and support for your business

 

Your business relies on countless applications, servers, services and hardware components to be functioning at their best at all times. Losing track of a single component can cause serious downtime and seriously effect your bottom line. Opting for managed, proactive, support ensures your business runs at its best by finding and resolving minor problems before they become huge disasters.

Our managed services plans also include an abundance of support hours, to ensure that time spent remedying a problem, or helping out an employee, doesn’t add any unexpected charges to your monthly bill.

Managed Workstation

$50/month
  • Hourly checks of key system metrics
  • Automatically discover and deploy crucial operating system patches
  • Automatically discover and deploy critical software patches
  • Managed AntiVirus software based on BitDefender
  • Automated routine maintenance tasks (virus scan, disk defragment, disk cleanup, etc…)
  • Automated hard disk S.M.A.R.T. check helps to predict hard disk failures
  • One hour of support included per covered workstation
  • Custom checks tailored to your environment to ensure optimal uptime of applications and services that are critical to your business

Managed Server

$250/month
  • Checks of key system metrics (every 15 minutes)
  • Automatically discover and deploy crucial operating system patches
  • Automatically discover and deploy critical software patches
  • Managed AntiVirus software based on BitDefender
  • Automated routine maintenance tasks (virus scan, disk defragment, disk cleanup, etc…)
  • Five hours of support included per covered server
  • Hardware status checks (system temperature, RAID status, power supply status, etc…)
  • Free space check to ensure shared storage and critical services don’t run out of space
  • Security check monitors unauthorized access attempts
  • Automated hard disk S.M.A.R.T. check helps to predict hard disk failures
  • Daily checks of backup status and integrity
  • Custom checks tailored to your environment to ensure optimal uptime of applications and services that are critical to your business

Web Protection

$5/month
  • Optional addition to any server or workstation covered under a managed services plan
  • Provides monitoring of employee web traffic
  • Allows for blocking of specific web sites or categories of potential time wasters (Social Media, Gambling, Adult)

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